Website UX Audit

Does your website give visitors a positive user experience?

Poor performing websites never succeed – no matter how good your idea is!

User Experience (UX) is as important to the success of your website as the content and functionality. But UX design is often overlooked when it comes to making improvements.

Almost 90% of visitors are less likely to return to your website after a bad experience. Slow-loading websites cost retailers more than $2 billion in lost sales each year. And mobile users are 5 times more likely to abandon a task if your site is not optimised for mobile. These alarming statistics highlight the importance of investing time and money into good UX design.

Take the guesswork out of your decision making with a website UX audit.

Contact Us About Your Poor Performing Website

Get An Expert Audit from an experienced Website UX Agency

Our comprehensive review process will put your website and users into the spotlight.

  • Understand Your Audience  icon

    Understand Your Audience

    Get inside the minds of your audience by in-depth research and data analysis.

  • Improve Website Performance icon

    Improve Website Performance

    Identify improvements in speed and performance to get maximum returns from website users.

  • Usability Testing icon

    Usability Testing

    Get real insight into your customer by observing how they interact with your business.

  • Review Website Data icon

    Review Website Data

    Use heatmaps, scroll maps and recorded sessions to understand website visitor behaviour.

  • Competitor Analysis icon

    Competitor Analysis

    Review your closest competitors to identify similar trends and patterns to see what customers expect.

  • Design Improvements icon

    Design Improvements

    Deep dive into your website design to pinpoint any issues with the visual layout, styling and branding.

Work with Australia's User Experience Design Specialists

Our experienced UX team are experts in user-centric product design. They can identify problems and improvements to make your website more successful.

With enhanced usability testing, we evaluate every aspect of your website, leaving no room for subjectivity. Our audit covers your website’s back-end technology, to design and functionality, and everything in between. At the end you’ll get a report full of actionable, data-driven improvements, not guesswork.

Don’t leave it up to your customers to decide if your website is worth their time. A successful website UX audit will give you all the insight and data you need, to create an experience they can’t forget.

What Sets Us Apart

We’ll get to know your customers, better than they even know themselves.

Our Perth UX design team:

  • are true experts with years of UX and website design experience
  • puts your customers at the centre of everything
  • go through an extensive, step-by-step process to review the experience of your website and produce a comprehensive website UX audit
  • knows how to assess product usability to help increase conversions, engagement, loyalty, and impact
  • identifies the pain points and frustrations of your customer so you know where to spend your money to make real website improvements.

Award-Winning Results

Our digital marketing services have led to recognition at the highly regarded Search Engine Land and SEMrush Awards, and Platinum and Gold awards at the International Hermes Creative awards.

Take the guesswork out of your website performance. Contact our skilled team for a complete UX site audit.

Visit our awards page for a full break down of our significant client achievements throughout the years.

Living Online award nominations and wins

Meet The Team

Our superstar UX Consultants.

  • Matthew
    Matthew Economo Specialist Consultant
    photo of Matthew Economo

    Matthew Economo

    Specialist Consultant

    Matthew is a highly capable and enthusiastic digital marketing consultant. He has fine-tuned his ability to deliver creative yet effective social and email direct marketing campaigns for local and international companies. Matt prides himself on providing tailored customer service intended upon increasing your ROI by utilising the latest in digital marketing innovation.

  • Leila
    Leila Chapman Account Executive
    photo of Leila Chapman

    Leila Chapman

    Account Executive

    Leila brings over 10 years of experience in business development from various industries including gaming, toys, e-commerce and most recently digital marketing, dealing with global retailers and brands.

    She brings a wealth of knowledge and passion for driving businesses forward with a collaborative approach and a keen eye for detail, helping clients to maximise opportunities in an ever-evolving digital world.

  • Glen
    Glen Panarese Digital Marketing Consultant
    photo of Glen Panarese

    Glen Panarese

    Digital Marketing Consultant

    Glen is a passionate marketing professional who thrives within the world of digital marketing. His love for creative strategy and multi-channel, metric driven campaigns has been acquired after working both locally and internationally across a variety of sectors and industries including; advertising, higher education, further education, real estate and event management.

  • Kerri
    Kerri Bugden Managing Consultant
    photo of Kerri Bugden

    Kerri Bugden

    Managing Consultant

    Kerri’s expertise is in successfully conceptualising and implementing innovative marketing strategies and campaigns—spanning digital and traditional channels—to deliver results and add value to companies. Working with global brands and local start-ups, Kerri has developed her skills in data analysis, design, development, SEM, SEO, social media and EDM to deliver ongoing positive ROI.

  • Elliot
    Elliot Woods Digital Marketing Consultant
    photo of Elliot Woods

    Elliot Woods

    Digital Marketing Consultant

    Elliot has over 10 years of campaign marketing experience having worked largely with established domestic brands, both B2C and B2B. Having run campaigns utilising a wide range of advertising mediums, Elliot’s passion for digital marketing stems from being data-centric and results-driven. He is motivated by positive results and has a strong focus on exceeding client and consumer expectations.

  • Brenda
    Brenda Ledwith Digital Operations Manager
    photo of Brenda Ledwith

    Brenda Ledwith

    Digital Operations Manager

    Brenda is a highly experienced senior digital marketing consultant, a competency that has been built upon a background in general marketing and website development. Having progressed to a leadership position within the company, she passionately works to ensure her team, her clients, and the agency continues delivering exceptional award-winning results.

  • Jacob
    Jacob Bevan Digital Marketing Associate
    photo of Jacob Bevan

    Jacob Bevan

    Digital Marketing Associate

    Jacob has a passion for digital marketing and endlessly strives to advance his knowledge across all facets of the agency. His experience in project management, customer service and marketing is fused with his ambition and drive to provide a high-quality service to all clients. With integrity and a great work ethic, Jacob ensures the wellbeing of his clients and team members is always front of mind.

  • Caterina
    Caterina Marcellini Senior Consultant
    photo of Caterina Marcellini

    Caterina Marcellini

    Senior Consultant

    Caterina is a curious and results-driven digital marketing professional. She loves all things digital and has a strong track record of planning and executing successful digital marketing strategies for local and national B2B and B2C businesses across various industries: from building to property management services, machinery and warehouse storage, specialty coffee and more.

  • Evan
    Evan Cunningham-Dunlop CEO and Founder
    photo of Evan Cunningham-Dunlop

    Evan Cunningham-Dunlop

    CEO and Founder

    Evan has over 14 years of experience in digital marketing, business consulting and broadcast media. Well-known for his skills in digital strategy, SEO and SEM, he enjoys tackling complex digital marketing challenges. Evan has an MBA from UWA (HD) and was the recipient of the Krasnostein prize for outstanding academic achievement.

  • Stanley
    Stanley Nugroho Senior Web Developer
    photo of Stanley Nugroho

    Stanley Nugroho

    Senior Web Developer

    Stanley is an experienced web developer with more than 12 years of experience.
    Within those years, Stanley has accumulated various skills such as PHP, CSS and JavaScript and WordPress development with a focus on delivering exceptional quality projects with a customer-centric approach.

  • Jordan
    Jordan Hines Digital Marketing Consultant
    photo of Jordan Hines

    Jordan Hines

    Digital Marketing Consultant

    Jordan is an enthusiastic professional, daring to go the extra mile for his fellow team members and clients. He is passionate about developing engaging content and analysing consumer trends, and is now furthering his studies in a field that matches both his creative and commerce strengths, marketing. When he's not in the office, you will find him completing a Master’s degree at RMIT University.

  • Steven
    Steven Lim Digital Project Manager
    photo of Steven Lim

    Steven Lim

    Digital Project Manager

    Steven is an experienced digital marketer with over 10 years’ experience in strategy, account management, and project management. He has delivered successful projects for various industries and draws great passion in producing work that is of top quality, on-schedule and on-budget, while collaborating with exceptional talents.

  • Martin
    Martin Croonenbroeck Web Developer
    photo of Martin Croonenbroeck

    Martin Croonenbroeck

    Web Developer

    Martin is a full-stack web developer with a background in web & graphic design. With his strong eye for visual detail he creates responsive front-end solutions for modern websites. Skilled in PHP, HTML, CSS and JavaScript he delivers modern UIs & UX with great usability and accessibility.

    Martin is experienced in WordPress, Mailchimp, Campaign Monitor, Adobe Creative Cloud and other popular digital marketing tools.

  • Thomas
    Thomas Fide UX Design Consultant
    photo of Thomas Fide

    Thomas Fide

    UX Design Consultant

    Thomas is a passionate digital designer with over 10 years experience in graphic design, web design and online marketing. He recently relocated to Perth from the UK, having set up two successful online businesses for both B2C and B2B. Thomas aims to bring fresh ideas to digital marketing, utilising his experience in building engaging UI & UX applications and using his background in Film & Media studies to create exciting, story-driven content that will enable the client to push their brand’s narrative.

  • Paul
    Paul Ballardin Head Of Strategy & Consulting
    photo of Paul Ballardin

    Paul Ballardin

    Head Of Strategy & Consulting

    Following 16 years in business management, Paul has for the past 10 years fine-tuned his SEO, SEM, web dev and broader digital marketing skills as an owner of eCommerce and digital marketing enterprises. As part of the Living Online team, Paul works with a range of clients from smaller business through large enterprise, helping to clearly define their business challenges, understand and articulate options, and help efficiently execute creative solutions.

view team profiles

Trusted By

  • HotCopper
  • Murdoch University
  • Kresta
  • Ginos
  • Nexus
  • Australian Tenders
  • Benchmark
  • Business News
  • wardrobe fashion


Fill out this form to get the conversation started.