Website UX Audit

Does your website give visitors a positive user experience?

Poor performing websites never succeed – no matter how good your idea is!

User Experience (UX) is as important to the success of your website as the content and functionality. But UX design is often overlooked when it comes to making improvements.

Almost 90% of visitors are less likely to return to your website after a bad experience. Slow-loading websites cost retailers more than $2 billion in lost sales each year. And mobile users are 5 times more likely to abandon a task if your site is not optimised for mobile. These alarming statistics highlight the importance of investing time and money into good UX design.

Take the guesswork out of your decision making with a website UX audit.

Contact Us About Your Poor Performing Website

Get An Expert Audit from an experienced Website UX Agency

Our comprehensive review process will put your website and users into the spotlight.

  • Understand Your Audience  icon

    Understand Your Audience

    Get inside the minds of your audience by in-depth research and data analysis.

  • Improve Website Performance icon

    Improve Website Performance

    Identify improvements in speed and performance to get maximum returns from website users.

  • Usability Testing icon

    Usability Testing

    Get real insight into your customer by observing how they interact with your business.

  • Review Website Data icon

    Review Website Data

    Use heatmaps, scroll maps and recorded sessions to understand website visitor behaviour.

  • Competitor Analysis icon

    Competitor Analysis

    Review your closest competitors to identify similar trends and patterns to see what customers expect.

  • Design Improvements icon

    Design Improvements

    Deep dive into your website design to pinpoint any issues with the visual layout, styling and branding.

Work with Australia's User Experience Design Specialists

Our experienced UX team are experts in user-centric product design. They can identify problems and improvements to make your website more successful.

With enhanced usability testing, we evaluate every aspect of your website, leaving no room for subjectivity. Our audit covers your website’s back-end technology, to design and functionality, and everything in between. At the end you’ll get a report full of actionable, data-driven improvements, not guesswork.

Don’t leave it up to your customers to decide if your website is worth their time. A successful website UX audit will give you all the insight and data you need, to create an experience they can’t forget.

What Sets Us Apart

We’ll get to know your customers, better than they even know themselves.

Our Perth UX design team:

  • are true experts with years of UX and website design experience
  • puts your customers at the centre of everything
  • go through an extensive, step-by-step process to review the experience of your website and produce a comprehensive website UX audit
  • knows how to assess product usability to help increase conversions, engagement, loyalty, and impact
  • identifies the pain points and frustrations of your customer so you know where to spend your money to make real website improvements.

Award-Winning Results

Our digital marketing services have led to recognition at the highly regarded Search Engine Land and SEMrush Awards, and Platinum and Gold awards at the International Hermes Creative awards.

Take the guesswork out of your website performance. Contact our skilled team for a complete UX site audit.

Visit our awards page for a full break down of our significant client achievements throughout the years.

Living Online award nominations and wins

Meet The Team

Our superstar UX Consultants.

  • Matthew
    Matthew Economo Digital Marketing Consultant
    photo of Matthew Economo

    Matthew Economo

    Digital Marketing Consultant

    Matthew is a highly capable and enthusiastic digital marketing consultant. He has fine-tuned his ability to deliver creative yet effective social and email direct marketing campaigns for local and international companies. Matt prides himself on providing tailored customer service intended upon increasing your ROI by utilising the latest in digital marketing innovation.

  • Sebastian
    Sebastian Tofts-Len Reporter
    photo of Sebastian Tofts-Len

    Sebastian Tofts-Len


    Sebastian writes about the latest developments in the property industry, particularly the latest data and statistical insights on housing. He is also interested in the latest entrepreneurial ventures and startups in WA, being a regular contributor to Startup News and now Reporter and Editor for The Property Tribune

  • Nick
    Nick Kotevski Account Executive
    photo of Nick Kotevski

    Nick Kotevski

    Account Executive

    Having over 8 years of experience in senior business development and strategic marketing roles, Nick has a demonstrated history working successfully in multiple industries. He has experience working with clients from SMB to enterprise, with a strong focus on understanding a client’s challenges, motivations and industry to develop tailored solutions. He is passionate about supporting the continued success of his clients.

  • Natasha
    Natasha Birch Marketing Manager
    photo of Natasha Birch

    Natasha Birch

    Marketing Manager

    Natasha has over 12 years of experience working in digital marketing and with integrated marketing campaigns. With a solid background in advertising, traditional marketing and website development, Natasha strives to work with clients to produce innovative multi-channel digital solutions that elevate businesses in the competitive market and provide tangible results.

  • Elyse
    Elyse Simich Digital Marketing Consultant
    photo of Elyse Simich

    Elyse Simich

    Digital Marketing Consultant

    Elyse is a digital marketer who is passionate about creating compelling stories to showcase brand identity and implementing innovative campaigns. A keen writer, Elyse has a background in content creation, website management, advertising, design, and email marketing. As a hands-on marketer, Elyse combines her technical and strategic skills to drive results through data-driven multi-channel campaigns.

  • Anneke
    Anneke de Boer Reporter
    photo of Anneke de Boer

    Anneke de Boer


    Anneke has an interest in Australian property and in the Western Australian startup community, as she reports at Property Tribune and contributes at Startup News. She studies a Bachelor of Arts and Commerce, Journalism and Economics at Curtin University.

  • Katrina
    Katrina Hibbs Senior Digital Marketing Consultant
    photo of Katrina Hibbs

    Katrina Hibbs

    Senior Digital Marketing Consultant

    Katrina has over 25 years’ experience as a marketing professional; with the last 15 years as a specialist in digital marketing. Katrina blends deep strategic knowledge with practical and technical know-how. Katrina has hands-on experience working with local and global brands as well as developing and teaching universities and industry courses in marketing, PR, advertising and digital marketing.

  • Caterina
    Caterina Marcellini Digital Marketing Consultant
    photo of Caterina Marcellini

    Caterina Marcellini

    Digital Marketing Consultant

    Caterina is a curious and results-driven digital marketing professional. She loves all things digital and has a strong track record of planning and executing successful digital marketing strategies for local and national B2B and B2C businesses across various industries: from building to property management services, machinery and warehouse storage, specialty coffee and more.

  • Leila
    Leila Chapman Account Executive
    photo of Leila Chapman

    Leila Chapman

    Account Executive

    Leila brings over 10 years of experience in business development from various industries including gaming, toys, e-commerce and most recently digital marketing, dealing with global retailers and brands.

    She brings a wealth of knowledge and passion for driving businesses forward with a collaborative approach and a keen eye for detail, helping clients to maximise opportunities in an ever-evolving digital world.

  • Thomas
    Thomas Fide Digital Marketing Consultant
    photo of Thomas Fide

    Thomas Fide

    Digital Marketing Consultant

    Thomas is a passionate digital designer with over 10 years experience in graphic design, web design and online marketing. He recently relocated to Perth from the UK, having set up two successful online businesses for both B2C and B2B. Thomas aims to bring fresh ideas to digital marketing, utilising his experience in building engaging UI & UX applications and using his background in Film & Media studies to create exciting, story-driven content that will enable the client to push their brand’s narrative.

  • Dee
    Dee Bryant Web Developer
    photo of Dee Bryant

    Dee Bryant

    Web Developer

    Dee is a web developer with over 10 years’ experience in the tech industry. She works across multiple platforms with experience in all aspects of web design and development for WordPress, Shopify, Joomla and Squarespace. She prides herself on being customer focused and delivering quality solutions.

    Dee has a portfolio of outstanding websites that not only look oustanding but are also user friendly and SEO ready under her belt.

  • Glen
    Glen Panarese Digital Marketing Consultant
    photo of Glen Panarese

    Glen Panarese

    Digital Marketing Consultant

    Glen is a passionate marketing professional who thrives within the world of digital marketing. His love for creative strategy and multi-channel, metric driven campaigns has been acquired after working both locally and internationally across a variety of sectors and industries including; advertising, higher education, further education, real estate and event management.

  • Kerri
    Kerri Bugden Senior Digital Marketing Consultant
    photo of Kerri Bugden

    Kerri Bugden

    Senior Digital Marketing Consultant

    Kerri’s expertise is in successfully conceptualising and implementing innovative marketing strategies and campaigns—spanning digital and traditional channels—to deliver results and add value to companies. Working with global brands and local start-ups, Kerri has developed her skills in data analysis, design, development, SEM, SEO, social media and EDM to deliver ongoing positive ROI.

  • Martin
    Martin Croonenbroeck Web Developer
    photo of Martin Croonenbroeck

    Martin Croonenbroeck

    Web Developer

    Martin is a full-stack web developer with a background in web & graphic design. With his strong eye for visual detail he creates responsive front-end solutions for modern websites. Skilled in PHP, HTML, CSS and JavaScript he delivers modern UIs & UX with great usability and accessibility.

    Martin is experienced in WordPress, Mailchimp, Campaign Monitor, Adobe Creative Cloud and other popular digital marketing tools.

  • Elliot
    Elliot Woods Digital Marketing Consultant
    photo of Elliot Woods

    Elliot Woods

    Digital Marketing Consultant

    Elliot has over 10 years of campaign marketing experience having worked largely with established domestic brands, both B2C and B2B. Having run campaigns utilising a wide range of advertising mediums, Elliot’s passion for digital marketing stems from being data-centric and results-driven. He is motivated by positive results and has a strong focus on exceeding client and consumer expectations.

  • Nicole
    Nicole Leedham Copywriter & Editor
    photo of Nicole Leedham

    Nicole Leedham

    Copywriter & Editor

    With over 20 years experience in the communications field, Nicole brings a broad experience to any project. Her current focus is business communication and communication strategy – these include copywriting, newsletter, blog writing, SEO web content creation, proofreading and editing.

  • Blake
    Blake Hall Senior Digital Strategist
    photo of Blake Hall

    Blake Hall

    Senior Digital Strategist

    Blake has a proven track record of creating and executing highly successful digital marketing campaigns over the previous 12 years. With a wealth of experience across a wide-range of industries and clients he is able to shape the strategy and execution to meet and exceed targets. He is an expert at driving growth in highly competitive industries.

  • Patrycja
    Patrycja Kryniewska Digital Marketing Consultant
    photo of Patrycja  Kryniewska

    Patrycja Kryniewska

    Digital Marketing Consultant

    Patrycja loves helping businesses grow profitably by becoming more creative and digitally focused. She prides herself in her ability to provide strategic advice intended upon increasing brand awareness, search engine rankings and ROI utilising the latest digital platforms and tools. With her professional background spanning from social sciences and research to digital marketing, she is passionate about helping businesses that have the power to transform people’s lives and shape the world we live in.

  • Evan
    Evan Cunningham-Dunlop CEO and Founder
    photo of Evan Cunningham-Dunlop

    Evan Cunningham-Dunlop

    CEO and Founder

    Evan has over 14 years of experience in digital marketing, business consulting and broadcast media. Well-known for his skills in digital strategy, SEO and SEM, he enjoys tackling complex digital marketing challenges. Evan has an MBA from UWA (HD) and was the recipient of the Krasnostein prize for outstanding academic achievement.

  • Paul
    Paul Ballardin Account Manager
    photo of Paul Ballardin

    Paul Ballardin

    Account Manager

    Following 16 years in business management, Paul has for the past 10 years fine-tuned his SEO, SEM, web dev and broader digital marketing skills as an owner of eCommerce and digital marketing enterprises. As part of the Living Online team, Paul works with a range of clients from smaller business through large enterprise, helping to clearly define their business challenges, understand and articulate options, and help efficiently execute creative solutions.

  • Charlie
    Charlie Gunningham Managing Editor
    photo of Charlie Gunningham

    Charlie Gunningham

    Managing Editor

    Charlie Gunningham has spent more than 20 years in the property, media and tech sectors. After working in the UK and Singapore, he arrived in Perth in 1997, completed an MBA at UWA, graduating as top student. He then co-founded, ran it for 10 years before REIWA acquired it, whereupon Charlie ran In 2013, he moved to Business News, became CEO, and went on to work for the federal government’s Accelerating Commercialisation program, funding pre-revenue tech businesses. He is an active investor in property and tech startups, is managing editor of Startup News and The Property Tribune.

  • Hayley
    Hayley Patrick Managing Consultant
    photo of Hayley Patrick

    Hayley Patrick

    Managing Consultant

    Hayley is a highly experienced digital marketer and has spent the last 6 years refining her skills in social media, direct response email marketing, digital, and traditional marketing. Hayley is passionate about marketing and aligns her strategic and technical knowledge to create marketing campaigns that dynamically speak to your customer, are measurable, and that deliver predictable results for your business.

  • Jordan
    Jordan Hines Digital Marketing Associate
    photo of Jordan Hines

    Jordan Hines

    Digital Marketing Associate

    Jordan is an enthusiastic professional, daring to go the extra mile for his fellow team members and clients. He is passionate about developing engaging content and analysing consumer trends, and is now furthering his studies in a field that matches both his creative and commerce strengths, marketing. When he's not in the office, you will find him completing a Master’s degree at RMIT University.

  • Liam
    Liam Wignell Reporter
    photo of Liam Wignell

    Liam Wignell


    Having an interest in the property industry, Liam enthusiastically writes about the latest developments in this multi-trillion-dollar industry. A Curtin Business School graduate, he has a wide variety of experience across multiple roles in start-ups, wholesale and retail businesses. He is also currently a regular contributor to Startup News and now is a full-time reporter and editor at The Property Tribune.

  • Brenda
    Brenda Ledwith Managing Consultant
    photo of Brenda Ledwith

    Brenda Ledwith

    Managing Consultant

    Brenda is a highly experienced senior digital marketing consultant, a competency that has been built upon a background in general marketing and website development. Having progressed to a leadership position within the company, she passionately works to ensure her team, her clients, and the agency continues delivering exceptional award-winning results.

  • Henry
    Henry Thai Reporter
    photo of Henry Thai

    Henry Thai


    Henry is a journalist with extensive experience across multiple platforms. He presented local news on radio in Sydney and produced and presented for national current affairs show, The Wire. More recently he has been writing for Perth publications, Startup News and The Property Tribune.

view team profiles

Trusted By

  • HotCopper
  • Murdoch University
  • Kresta
  • Ginos
  • Nexus
  • Australian Tenders
  • Benchmark
  • Business News
  • wardrobe fashion


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