Does your website give visitors a positive user experience?
Poor performing websites never succeed – no matter how good your idea is!
User Experience (UX) is as important to the success of your website as the content and functionality. But UX design is often overlooked when it comes to making improvements.
Almost 90% of visitors are less likely to return to your website after a bad experience. Slow-loading websites cost retailers more than $2 billion in lost sales each year. And mobile users are 5 times more likely to abandon a task if your site is not optimised for mobile. These alarming statistics highlight the importance of investing time and money into good UX design.
Take the guesswork out of your decision making with a website UX audit.
Your users are at the centre of your business. Understanding who they are and what they want is vital for success.
Save money in the long run by identifying problems before they get too costly to fix.
Understanding your users will help make sure they align with your business goals.
Improve customer retention and generate repeat business with a better experience.
Our comprehensive review process will put your website and users into the spotlight.
Get inside the minds of your audience by in-depth research and data analysis.
Identify improvements in speed and performance to get maximum returns from website users.
Get real insight into your customer by observing how they interact with your business.
Use heatmaps, scroll maps and recorded sessions to understand website visitor behaviour.
Review your closest competitors to identify similar trends and patterns to see what customers expect.
Deep dive into your website design to pinpoint any issues with the visual layout, styling and branding.
Our experienced UX team are experts in user-centric product design. They can identify problems and improvements to make your website more successful.
With enhanced usability testing, we evaluate every aspect of your website, leaving no room for subjectivity. Our audit covers your website’s back-end technology, to design and functionality, and everything in between. At the end you’ll get a report full of actionable, data-driven improvements, not guesswork.
Don’t leave it up to your customers to decide if your website is worth their time. A successful website UX audit will give you all the insight and data you need, to create an experience they can’t forget.
We’ll get to know your customers, better than they even know themselves.
Our Perth UX design team:
Our digital marketing services have led to recognition at the highly regarded Search Engine Land and SEMrush Awards, and Platinum and Gold awards at the International Hermes Creative awards.
Take the guesswork out of your website performance. Contact our skilled team for a complete UX site audit.
Visit our awards page for a full break down of our significant client achievements throughout the years.
Our superstar UX Consultants.
Senior Digital Marketing Consultant
Katrina has over 25 years’ experience as a marketing professional; with the last 15 years as a specialist in digital marketing. Katrina blends deep strategic knowledge with practical and technical know-how. Katrina has hands-on experience working with local and global brands as well as developing and teaching universities and industry courses in marketing, PR, advertising and digital marketing.
Digital Marketing Consultant
Caterina is a curious and results-driven digital marketing professional. She loves all things digital and has a strong track record of planning and executing successful digital marketing strategies for local and national B2B and B2C businesses across various industries: from building to property management services, machinery and warehouse storage, specialty coffee and more.
Digital Marketing Consultant
Glen is a passionate marketing professional who thrives within the world of digital marketing. His love for creative strategy and multi-channel, metric driven campaigns has been acquired after working both locally and internationally across a variety of sectors and industries including; advertising, higher education, further education, real estate and event management.
Account Executive
Having over 8 years of experience in senior business development and strategic marketing roles, Nick has a demonstrated history working successfully in multiple industries. He has experience working with clients from SMB to enterprise, with a strong focus on understanding a client’s challenges, motivations and industry to develop tailored solutions. He is passionate about supporting the continued success of his clients.
Senior Web Developer
Stanley is an experienced web developer with more than 12 years of experience.
Within those years, Stanley has accumulated various skills such as PHP, CSS and JavaScript and WordPress development with a focus on delivering exceptional quality projects with a customer-centric approach.
Managing Consultant
Hayley is a highly experienced digital marketer and has spent the last 6 years refining her skills in social media, direct response email marketing, digital, and traditional marketing. Hayley is passionate about marketing and aligns her strategic and technical knowledge to create marketing campaigns that dynamically speak to your customer, are measurable, and that deliver predictable results for your business.
CEO and Founder
Evan has over 14 years of experience in digital marketing, business consulting and broadcast media. Well-known for his skills in digital strategy, SEO and SEM, he enjoys tackling complex digital marketing challenges. Evan has an MBA from UWA (HD) and was the recipient of the Krasnostein prize for outstanding academic achievement.
Digital Marketing Consultant
Matthew is a highly capable and enthusiastic digital marketing consultant. He has fine-tuned his ability to deliver creative yet effective social and email direct marketing campaigns for local and international companies. Matt prides himself on providing tailored customer service intended upon increasing your ROI by utilising the latest in digital marketing innovation.
Head Of Strategy & Consulting
Following 16 years in business management, Paul has for the past 10 years fine-tuned his SEO, SEM, web dev and broader digital marketing skills as an owner of eCommerce and digital marketing enterprises. As part of the Living Online team, Paul works with a range of clients from smaller business through large enterprise, helping to clearly define their business challenges, understand and articulate options, and help efficiently execute creative solutions.
Digital Project Manager
Steven is an experienced digital marketer with over 10 years’ experience in strategy, account management, and project management. He has delivered successful projects for various industries and draws great passion in producing work that is of top quality, on-schedule and on-budget, while collaborating with exceptional talents.
Marketing Manager
Natasha has over 12 years of experience working in digital marketing and with integrated marketing campaigns. With a solid background in advertising, traditional marketing and website development, Natasha strives to work with clients to produce innovative multi-channel digital solutions that elevate businesses in the competitive market and provide tangible results.
Web Developer
Dee is a web developer with over 10 years’ experience in the tech industry. She works across multiple platforms with experience in all aspects of web design and development for WordPress, Shopify, Joomla and Squarespace. She prides herself on being customer focused and delivering quality solutions.
Dee has a portfolio of outstanding websites that not only look oustanding but are also user friendly and SEO ready under her belt.
Digital Marketing Associate
Jordan is an enthusiastic professional, daring to go the extra mile for his fellow team members and clients. He is passionate about developing engaging content and analysing consumer trends, and is now furthering his studies in a field that matches both his creative and commerce strengths, marketing. When he's not in the office, you will find him completing a Master’s degree at RMIT University.
Web Developer
Martin is a full-stack web developer with a background in web & graphic design. With his strong eye for visual detail he creates responsive front-end solutions for modern websites. Skilled in PHP, HTML, CSS and JavaScript he delivers modern UIs & UX with great usability and accessibility.
Martin is experienced in WordPress, Mailchimp, Campaign Monitor, Adobe Creative Cloud and other popular digital marketing tools.
Account Executive
Leila brings over 10 years of experience in business development from various industries including gaming, toys, e-commerce and most recently digital marketing, dealing with global retailers and brands.
She brings a wealth of knowledge and passion for driving businesses forward with a collaborative approach and a keen eye for detail, helping clients to maximise opportunities in an ever-evolving digital world.
Digital Marketing Consultant
Elyse is a digital marketer who is passionate about creating compelling stories to showcase brand identity and implementing innovative campaigns. A keen writer, Elyse has a background in content creation, website management, advertising, design, and email marketing. As a hands-on marketer, Elyse combines her technical and strategic skills to drive results through data-driven multi-channel campaigns.
UX Design Consultant
Thomas is a passionate digital designer with over 10 years experience in graphic design, web design and online marketing. He recently relocated to Perth from the UK, having set up two successful online businesses for both B2C and B2B. Thomas aims to bring fresh ideas to digital marketing, utilising his experience in building engaging UI & UX applications and using his background in Film & Media studies to create exciting, story-driven content that will enable the client to push their brand’s narrative.
Digital Marketing Consultant
Patrycja loves helping businesses grow profitably by becoming more creative and digitally focused. She prides herself in her ability to provide strategic advice intended upon increasing brand awareness, search engine rankings and ROI utilising the latest digital platforms and tools. With her professional background spanning from social sciences and research to digital marketing, she is passionate about helping businesses that have the power to transform people’s lives and shape the world we live in.
Managing Consultant
Kerri’s expertise is in successfully conceptualising and implementing innovative marketing strategies and campaigns—spanning digital and traditional channels—to deliver results and add value to companies. Working with global brands and local start-ups, Kerri has developed her skills in data analysis, design, development, SEM, SEO, social media and EDM to deliver ongoing positive ROI.
Digital Marketing Consultant
Elliot has over 10 years of campaign marketing experience having worked largely with established domestic brands, both B2C and B2B. Having run campaigns utilising a wide range of advertising mediums, Elliot’s passion for digital marketing stems from being data-centric and results-driven. He is motivated by positive results and has a strong focus on exceeding client and consumer expectations.
Copywriter & Editor
With over 20 years experience in the communications field, Nicole brings a broad experience to any project. Her current focus is business communication and communication strategy – these include copywriting, newsletter, blog writing, SEO web content creation, proofreading and editing.
Digital Operations Manager
Brenda is a highly experienced senior digital marketing consultant, a competency that has been built upon a background in general marketing and website development. Having progressed to a leadership position within the company, she passionately works to ensure her team, her clients, and the agency continues delivering exceptional award-winning results.
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