Does your website give visitors a positive user experience?
Poor performing websites never succeed – no matter how good your idea is!
User Experience (UX) is as important to the success of your website as the content and functionality. But UX design is often overlooked when it comes to making improvements.
Almost 90% of visitors are less likely to return to your website after a bad experience. Slow-loading websites cost retailers more than $2 billion in lost sales each year. And mobile users are 5 times more likely to abandon a task if your site is not optimised for mobile. These alarming statistics highlight the importance of investing time and money into good UX design.
Take the guesswork out of your decision making with a website UX audit.
Your users are at the centre of your business. Understanding who they are and what they want is vital for success.
Save money in the long run by identifying problems before they get too costly to fix.
Understanding your users will help make sure they align with your business goals.
Improve customer retention and generate repeat business with a better experience.
Our comprehensive review process will put your website and users into the spotlight.
Get inside the minds of your audience by in-depth research and data analysis.
Identify improvements in speed and performance to get maximum returns from website users.
Get real insight into your customer by observing how they interact with your business.
Use heatmaps, scroll maps and recorded sessions to understand website visitor behaviour.
Review your closest competitors to identify similar trends and patterns to see what customers expect.
Deep dive into your website design to pinpoint any issues with the visual layout, styling and branding.
Our experienced UX team are experts in user-centric product design. They can identify problems and improvements to make your website more successful.
With enhanced usability testing, we evaluate every aspect of your website, leaving no room for subjectivity. Our audit covers your website’s back-end technology, to design and functionality, and everything in between. At the end you’ll get a report full of actionable, data-driven improvements, not guesswork.
Don’t leave it up to your customers to decide if your website is worth their time. A successful website UX audit will give you all the insight and data you need, to create an experience they can’t forget.
We’ll get to know your customers, better than they even know themselves.
Our Perth UX design team:
Our digital marketing services have led to recognition at the highly regarded Search Engine Land and SEMrush Awards, and Platinum and Gold awards at the International Hermes Creative awards.
Take the guesswork out of your website performance. Contact our skilled team for a complete UX site audit.
Visit our awards page for a full break down of our significant client achievements throughout the years.
Our superstar UX Consultants.
Specialist Consultant
Matthew is a highly capable and enthusiastic digital marketing consultant. He has fine-tuned his ability to deliver creative yet effective social and email direct marketing campaigns for local and international companies. Matt prides himself on providing tailored customer service intended upon increasing your ROI by utilising the latest in digital marketing innovation.
Account Executive
Leila brings over 10 years of experience in business development from various industries including gaming, toys, e-commerce and most recently digital marketing, dealing with global retailers and brands.
She brings a wealth of knowledge and passion for driving businesses forward with a collaborative approach and a keen eye for detail, helping clients to maximise opportunities in an ever-evolving digital world.
Digital Marketing Consultant
Glen is a passionate marketing professional who thrives within the world of digital marketing. His love for creative strategy and multi-channel, metric driven campaigns has been acquired after working both locally and internationally across a variety of sectors and industries including; advertising, higher education, further education, real estate and event management.
Managing Consultant
Kerri’s expertise is in successfully conceptualising and implementing innovative marketing strategies and campaigns—spanning digital and traditional channels—to deliver results and add value to companies. Working with global brands and local start-ups, Kerri has developed her skills in data analysis, design, development, SEM, SEO, social media and EDM to deliver ongoing positive ROI.
Digital Marketing Consultant
Elliot has over 10 years of campaign marketing experience having worked largely with established domestic brands, both B2C and B2B. Having run campaigns utilising a wide range of advertising mediums, Elliot’s passion for digital marketing stems from being data-centric and results-driven. He is motivated by positive results and has a strong focus on exceeding client and consumer expectations.
Digital Operations Manager
Brenda is a highly experienced senior digital marketing consultant, a competency that has been built upon a background in general marketing and website development. Having progressed to a leadership position within the company, she passionately works to ensure her team, her clients, and the agency continues delivering exceptional award-winning results.
Digital Marketing Associate
Jacob has a passion for digital marketing and endlessly strives to advance his knowledge across all facets of the agency. His experience in project management, customer service and marketing is fused with his ambition and drive to provide a high-quality service to all clients. With integrity and a great work ethic, Jacob ensures the wellbeing of his clients and team members is always front of mind.
Senior Consultant
Caterina is a curious and results-driven digital marketing professional. She loves all things digital and has a strong track record of planning and executing successful digital marketing strategies for local and national B2B and B2C businesses across various industries: from building to property management services, machinery and warehouse storage, specialty coffee and more.
CEO and Founder
Evan has over 14 years of experience in digital marketing, business consulting and broadcast media. Well-known for his skills in digital strategy, SEO and SEM, he enjoys tackling complex digital marketing challenges. Evan has an MBA from UWA (HD) and was the recipient of the Krasnostein prize for outstanding academic achievement.
Senior Web Developer
Stanley is an experienced web developer with more than 12 years of experience.
Within those years, Stanley has accumulated various skills such as PHP, CSS and JavaScript and WordPress development with a focus on delivering exceptional quality projects with a customer-centric approach.
Digital Marketing Consultant
Jordan is an enthusiastic professional, daring to go the extra mile for his fellow team members and clients. He is passionate about developing engaging content and analysing consumer trends, and is now furthering his studies in a field that matches both his creative and commerce strengths, marketing. When he's not in the office, you will find him completing a Master’s degree at RMIT University.
Digital Project Manager
Steven is an experienced digital marketer with over 10 years’ experience in strategy, account management, and project management. He has delivered successful projects for various industries and draws great passion in producing work that is of top quality, on-schedule and on-budget, while collaborating with exceptional talents.
Web Developer
Martin is a full-stack web developer with a background in web & graphic design. With his strong eye for visual detail he creates responsive front-end solutions for modern websites. Skilled in PHP, HTML, CSS and JavaScript he delivers modern UIs & UX with great usability and accessibility.
Martin is experienced in WordPress, Mailchimp, Campaign Monitor, Adobe Creative Cloud and other popular digital marketing tools.
UX Design Consultant
Thomas is a passionate digital designer with over 10 years experience in graphic design, web design and online marketing. He recently relocated to Perth from the UK, having set up two successful online businesses for both B2C and B2B. Thomas aims to bring fresh ideas to digital marketing, utilising his experience in building engaging UI & UX applications and using his background in Film & Media studies to create exciting, story-driven content that will enable the client to push their brand’s narrative.
Head Of Strategy & Consulting
Following 16 years in business management, Paul has for the past 10 years fine-tuned his SEO, SEM, web dev and broader digital marketing skills as an owner of eCommerce and digital marketing enterprises. As part of the Living Online team, Paul works with a range of clients from smaller business through large enterprise, helping to clearly define their business challenges, understand and articulate options, and help efficiently execute creative solutions.
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