CRM Solutions

Giving businesses of all sizes a competitive edge through CRM implementation, management and optimisation.

Businesses of all sizes and industries look to Living Online’s consultants when they want professionals to get the most out of their customer relationship management systems, whether it’s setting up the software from scratch or optimising existing systems and processes.

Are you a CEO, General Manager, Business Owner or Marketing Managers who is tired of hunting through outdated spreadsheets, having no visibility around upcoming sales, having low lead conversion rates or in need of marketing automation to nurture client relationships?

We know that a company’s success is driven by more than just digital marketing. If you’re not tracking your leads and customers, you’re missing out identifying key opportunities to continue building your business.

Successful, companies are proactive, organised companies. That’s where our CRM solutions come in.

Let's Get Your Business Organised

Customised CRM Solutions For Your Business

Consolidate all of your business operations into the one streamlined, integrated CRM

  • Customer Lifecycle Design icon

    Customer Lifecycle Design

    Monitor your lead and customer's lifecycles to help with business forecasting.

  • Smart Integrations icon

    Smart Integrations

    Connect your online marketing channels, website, emails, and more with seamless integrations..

  • CRM Selection & Implementation icon

    CRM Selection & Implementation

    CRM solutions chosen to suit your ongoing business needs and requirements.

  • Easy Data Reporting icon

    Easy Data Reporting

    Quickly find and extract customised reports on your business, team, leads and customers.

  • Lead Capture & Routing icon

    Lead Capture & Routing

    Record all new leads from various sources, and assign them to the right person.

  • Marketing Automation icon

    Marketing Automation

    Utilise digital marketing prowess for automated email nurturing campaigns and more.

Looking To Take Your Business To The Next Level?

We provide affordable CRM solutions to integrate your business, sales and marketing, helping your company power up.

Our approach is platform agnostic, advocating the right tools for the job. Not every business is the same, in size, requirements or goals. Our experienced team of local Perth experts are experienced across a range of CRMs, including Salesforce, Hubspot, SugarCRM, Zoho CRM, and Oracle.

You deserve to be able to easily see your sales’ teams data without having to crawl through emails, spreadsheets, and written notes – to know what leads they are chasing, how many prospects are in the pipeline, and how much new business you may be getting to help you make strategic decisions around your company’s growth.

You deserve to have a strong marketing strategy which leads your prospects through a journey, automatically providing them with the materials and support from your team that they need, at each stage of the funnel, drastically increasing your conversion rate while minimising your time spent planning and getting organised.

Your clients and customers deserve a company that is across their business, and that is proactive in offering them appropriate opportunities to renew or extend the partnership.

At Living Online, we only recommend systems that we know will work for you and your needs, and will fully support you and your company in your transition. We provide training and resources to help you get on your way, and can develop full service digital marketing strategies such as journey design and building, lead scoring, lead magnet creation and email subscription promotion.

There’s no need to be in the dark. Gain increased visibility and insights into every area of your business to effectively boost your revenue and ROI. Chat to our CRM consultants about a customised solution today.

What Sets Us Apart

Our team is different from other agencies. Here’s what gives our digital marketing consultants the competitive edge:

  • We’re trusted by $100 million ASX listed businesses to provide strategic recommendations that lead to meaningful change.
  • We’re not ‘latest fad gurus’. We’re a team of university educated and highly experienced consulting professionals.
  • We do not farm out the work to overseas third parties; We’re Perth based and we do the hands-on work ourselves.
  • No long-term lock in contracts; our clients stay with us because they get great results.
  • Our clients are our biggest advocates and our most highly valued asset, bar none.

Looking for Award-Worthy Results?

We are proud and honoured to have been short-listed for the illustrious Search Engine Land, Campaign Briefs, AC&E and SEMrush Awards while working on behalf of our clients.

So if you’re looking for Perth digital marketing consultants who can deliver the extraordinary we’re the leading team to choose. No spin, no fluff. Just real results.

Living Online awards

Meet the Team

Our Superstar CRM and Digital Marketing Consultants.

  • Matthew
    Matthew Economo Digital Marketing Consultant
    photo of Matthew Economo

    Matthew Economo

    Digital Marketing Consultant

    Matthew is a highly capable and enthusiastic digital marketing consultant. He has fine-tuned his ability to deliver creative yet effective social and email direct marketing campaigns for local and international companies. Matt prides himself on providing tailored customer service intended upon increasing your ROI by utilising the latest in digital marketing innovation.

  • Leeanna
    Leeanna Wiltshire Digital Marketing Consultant
    photo of Leeanna Wiltshire

    Leeanna Wiltshire

    Digital Marketing Consultant

    Leeanna is an enthusiastic word nerd with a passion for achieving real results. With over six years experience from a mixed bag, including public relations, communications, traditional and digital marketing, she has honed in on her passion of the online world, to take local and international companies from the ordinary to the extraordinary, driving home cut through content and campaigns that make a real impact.

  • Martin
    Martin Croonenbroeck Web Developer
    photo of Martin Croonenbroeck

    Martin Croonenbroeck

    Web Developer

    Martin is a full-stack web developer with a background in web & graphic design. With his strong eye for visual detail he creates responsive front-end solutions for modern websites. Skilled in PHP, HTML, CSS and JavaScript he delivers modern UIs & UX with great usability and accessibility.

    Martin is experienced in WordPress, Mailchimp, Campaign Monitor, Adobe Creative Cloud and other popular digital marketing tools.

  • Natasha
    Natasha Birch Senior Digital Marketing Consultant
    photo of Natasha Birch

    Natasha Birch

    Senior Digital Marketing Consultant

    Natasha has over 10 years of experience working in digital marketing and with integrated marketing campaigns. With a solid background in advertising, traditional marketing and website development, Natasha strives to work with clients to produce innovative multi-channel digital solutions that elevate businesses in the competitive market and provide tangible results.

  • Brenda
    Brenda Ledwith Managing Consultant
    photo of Brenda Ledwith

    Brenda Ledwith

    Managing Consultant

    Brenda is a highly experienced digital marketing consultant, a competency which has been built upon a background of traditional marketing and website development management. Brenda is passionate about digital marketing innovation, is driven by a desire to see her clients’ businesses succeed, and has a reputation for delivering exceptional results and customer experience.

  • Glen
    Glen Panarese Digital Marketing Consultant
    photo of Glen Panarese

    Glen Panarese

    Digital Marketing Consultant

    Glen is a passionate marketing professional who thrives within the world of digital marketing. His love for creative strategy and multi-channel, metric driven campaigns has been acquired after working both locally and internationally across a variety of sectors and industries including; advertising, higher education, further education, real estate and event management.

  • Paul
    Paul Ballardin Account Manager
    photo of Paul Ballardin

    Paul Ballardin

    Account Manager

    Following 16 years in business management, Paul has for the past 10 years fine-tuned his SEO, SEM, web dev and broader digital marketing skills as an owner of eCommerce and digital marketing enterprises. As part of the Living Online team, Paul works with a range of clients from smaller business through large enterprise, helping to clearly define their business challenges, understand and articulate options, and help efficiently execute creative solutions.

  • Katrina
    Katrina Hibbs Senior Digital Marketing Consultant
    photo of Katrina Hibbs

    Katrina Hibbs

    Senior Digital Marketing Consultant

    Katrina has over 25 years’ experience as a marketing professional; with the last 15 years as a specialist in digital marketing. Katrina blends deep strategic knowledge with practical and technical know-how. Katrina has hands-on experience working with local and global brands as well as developing and teaching universities and industry courses in marketing, PR, advertising and digital marketing.

  • Dee
    Dee Bryant Web Developer
    photo of Dee Bryant

    Dee Bryant

    Web Developer

    Dee is a web developer with over 10 years’ experience in the tech industry. She works across multiple platforms with experience in all aspects of web design and development for WordPress, Shopify, Joomla and Squarespace. She prides herself on being customer focused and delivering quality solutions.

    Dee has a portfolio of outstanding websites that not only look oustanding but are also user friendly and SEO ready under her belt.

  • Evan
    Evan Cunningham-Dunlop CEO and Founder
    photo of Evan Cunningham-Dunlop

    Evan Cunningham-Dunlop

    CEO and Founder

    Evan has over 14 years of experience in digital marketing, business consulting and broadcast media. Well-known for his skills in digital strategy, SEO and SEM, he enjoys tackling complex digital marketing challenges. Evan has an MBA from UWA (HD) and was the recipient of the Krasnostein prize for outstanding academic achievement.

  • Hayley
    Hayley Patrick Senior Digital Marketing Consultant
    photo of Hayley Patrick

    Hayley Patrick

    Senior Digital Marketing Consultant

    Hayley is a highly experienced digital marketer and has spent the last 6 years refining her skills in social media, direct response email marketing, digital, and traditional marketing. Hayley is passionate about marketing and aligns her strategic and technical knowledge to create marketing campaigns that dynamically speak to your customer, are measurable, and that deliver predictable results for your business.

  • Kerri
    Kerri Bugden Digital Marketing Consultant
    photo of Kerri Bugden

    Kerri Bugden

    Digital Marketing Consultant

    Kerri’s expertise is in successfully conceptualising and implementing innovative marketing strategies and campaigns—spanning digital and traditional channels—to deliver results and add value to companies. Working with global brands and local start-ups, Kerri has developed her skills in data analysis, design, development, SEM, SEO, social media and EDM to deliver ongoing positive ROI.

  • Leila
    Leila Chapman Account Executive
    photo of Leila Chapman

    Leila Chapman

    Account Executive

    Leila brings over 10 years of experience in business development from various industries including gaming, toys, e-commerce and most recently digital marketing, dealing with global retailers and brands.

    She brings a wealth of knowledge and passion for driving businesses forward with a collaborative approach and a keen eye for detail, helping clients to maximise opportunities in an ever-evolving digital world.

  • Alex
    Alex Parker Solution Architect
    photo of Alex Parker

    Alex Parker

    Solution Architect

    In the web profession since 2004, with a passion for programming that spawned in the 80s, I've managed development teams, provided solution architecture for federal departments and international brands, integrated systems, and am agnostic to specific tools and platforms.

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Trusted By

  • HotCopper
  • Murdoch University
  • Kresta
  • Ginos
  • Nexus
  • Australian Tenders
  • Benchmark
  • Business News
  • wardrobe fashion


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